Add Attachments – NextGen Viewer (Beta)

1 minute
2 years ago

To add an attachment to an existing issue, open the issue’s details (More options > View details) and follow the steps below.

  1. Click Attachments tab > Upload file.
  2. Browse files or drop a file to upload.
    There is no limit in the file size of the attachment and an unlimited amount of attachment can be added to the same issue. However, if a PDF has multiple pages, it won’t be split into multiple sheets. Only the first page will be processed and available in the Viewer. To avoid this, you can split multi-page PDFs before uploading them.
  3. Click Upload.

Once an attachment has been uploaded, it can be downloaded by everyone who has access to this issue. Deleting attachment, however, is only possible for users who have ‘Editor’ or ‘Admin’ permission.